Public Offer

Basic definitions

  1. Seller – Reeds Limited Liability Company, legal entity identification code: 42879774, location: 03038, Ukraine, Kyiv city, Protasіv Yar street, building 2 D, office 3.
  2. Buyer – any legal entity and / or individual who has provided the Seller with the Buyer’s contact and personal information that can be repeatedly used to place the Orders. Such information is provided through the registration of the Buyer on the Website, as well as during the execution of the Order.
  3. Parties – the Seller and the Buyer.
  4. Online store – the Seller’s official online store located at the Internet address of https://reeds.organic/. The online store offers the Buyer with an opportunity to search and place the orders for the goods through the Website. There is a catalogue of the goods with the prices on the Website of the Online store; such catalogue is the basis for the Buyer to make his order by adding the goods items to the basket.
  5. Website – set of informational resources posted on the Internet at https://reeds.organic/. The Website belongs to and is administered by the Seller.
  6. Order –a request of the Buyer placed for the purchase and delivery of the Goods opted for in the Online store to the address set forth in such a request.
  7. Goods – items of the Online store catalogue intended for the sale to the Buyer, including for their personal use.

General Terms

    1. This Public Offer (the “Offer” or “Agreement”) is the Seller’s official offer to any Buyer who has the legal capacity and the necessary authority to enter with the Seller into a contract for the sale of the Goods under the terms set forth in this Offer incorporating all the essential terms of the contract.
    2. The Civil Code of Ukraine, the Law of Ukraine “On Protection of Consumer Rights”, and other regulatory legal acts of Ukraine are the basis for the consumer rights protection.
    3. The information posted on the Website constitutes the terms of the offer to buy the Goods and amounts to the public offer as per cls. 633, 641, 644 of the Civil Code of Ukraine.
    4. By placing an Order, the Buyer thereby accepts the Offer, agrees to the terms herein.
    5. Any legal entity and / or individual who has reached the age of 14 and who is able to accept and pay for the Goods purchasing or using the Goods, including for personal needs, can make a purchase in the online store, provided that the Buyer has access to order page.
    6. The Seller may unilaterally amend any information on the Goods of the Website of the Online store without any prior notice to the Buyer.
    7. The Seller reserves the right to expand and reduce the Goods offer of the Website of the Online store, to administer and access to the purchase of any Goods, as well as to suspend or terminate the sale of any Goods at its sole discretion.
    8. The Orders placed on the Website https://reeds.organic/ shall be delivered all over the territory of Ukraine.
    9. The Goods are presented in the catalogue of the photo samples owned by the Seller.
    10. The Goods presentation describes the characteristics of the Goods in the form of graphical, multimedia or textual information.
    11. Consent to the personal data processing.
      1. By this Offer acceptance through entry into the Agreement the Buyer, as an individual being a subject of the personal data, confirms his/her consent to the processing of his personal data of the Buyer by the Seller, as an Operator of the personal data procession, on the following terms:
        1. The Seller shall process the personal data of the Buyer solely for the purposes for which such data were provided by the Buyer, specifically:
          1. to enter into and perform the Agreement or other contracts between the Seller and the Buyer, including for making payments by the Buyer and making delivery of the Goods by the Seller and / or postal, transport and courier companies;
          2. to provide the information of the Seller and its Goods sold, services rendered, and measures taken;
          3. to conduct the marketing research and marketing campaigns, send newsletter materials to the Buyer in order to promote goods, works, services on the market through direct contacts with the Buyer using communication tools;
          4. to perform the authorities and duties assigned to the Operator by the legislation of Ukraine.
        2. To achieve said objectives, the Seller has the right to take the following activities:
          1. to perform the Buyer’s orders procession and the Goods return;
          2. to send text messages with notification of the Goods delivery status;
          3. to communicate with the Buyer in case of problems with the delivery of the ordered Goods;
          4. to provide answers to the Buyer’s questions and inform him/her about the new or changed Goods or services;
          5. to send marketing offers;
          6. to inform about the new Goods, special promotions and offers;
          7. to perform analysis in order to provide the Buyer with the most relevant marketing offers and information;
          8. to verify the adulthood of the Buyer who buys the Goods in the Online store;
          9. to transfer the Buyer’s personal data to third parties participating in the performance by the Seller and the Buyer of the Agreement or other contracts between the Seller and the Buyer, including for making payments by the Buyer and making delivery of the Goods by the Seller and / or postal, transport and courier companies, to the extent necessary for such third parties to perform their functions at the Seller’s choice.
        3. The Buyer transfers his/her following personal data to the Seller for processing:
          1. Full name;
          2. Date of birth;
          3. Registered residence address;
          4. Postal address;
          5. Contact telephone number;
          6. Email;
          7. Series and number of identity card or passport, information about the authority that issued the document and the date of issue only in case of exchange and return of the purchased Goods;
          8. Payment data (credit / debit card number, bank account number, etc.) only in case of return of the purchased Goods;
          9. Username (login) and password, as well as other personal data communicated by the Buyer to the Seller.
        4. The Seller’s activities on the processing of personal data include the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion and destruction of personal data.
        5. By entering into the Agreement, the Buyer expresses his consent for the Seller to the transfer the personal data specified in clause 3.2 of this Agreement to third parties, including those participating in the performance by the Seller and the Buyer of the Agreement or other agreements between the Seller and the Buyer, for making payments by the Buyer and making delivery of the Goods by the Seller and / or postal, transport and courier companies, including JSC Ukrposhta, for their delivery of the Goods
        6. By entering into the Agreement, the Buyer expresses his consent without additional agreement with the Buyer:
          1. To receive information from the Seller about the arrival of new collections, the beginning of sales, special promotions, promotions, programs for regular customers and other information about goods and services that could potentially be of interest to him/her, as well as to perform marketing research;
          2. To record his/her telephone conversation and / or other messages / communications (SMS text messages, chat messages, electronic messages, etc.) with the Seller and the use of such a record as evidence, including for the prevention of crime;
          3. To transfer by the Seller of the rights and obligations of the latter for the performance of the Agreement to third parties.
        7. One or more of the aforementioned types of the Buyer consent is valid from the day the Buyer’s placing of the Order until the written consent is withdrawn. Such types of consent may be revoked by the Buyer, subject to written notification of the Seller 30 (thirty) calendar days before the expected date of termination of the use of personal data of the Buyer.
        8. The subject of personal data has the right to know about the sources of collection, the location of his personal data, the purpose of its processing, the location or place of residence (stay) of the owner or manager of personal data or to give an appropriate order to receive this information to authorized persons, except as otherwise provided by law (cl.2 of Art. 8 of the Law of Ukraine ” On the Personal Data Protection “).
        9. The personal data subject confirms that the information indicated by him/her is posted voluntarily, applies only to him/her and does not violate the rights of third parties. The personal data subject also confirms that he/she is familiar with (a) the provisions of the Law of Ukraine “On the Personal Data Protection”, the Privacy Policy, located at: https://reeds.organic/, by this consent to the personal data processing, also confirms that he/she knows and understands the rights and obligations in the field of personal data protection.

Registration

    1. The Buyer shall be responsible for the accuracy and correctness of the information provided during the registration.
    2. When registering in the Online store, the Buyer indicates, including, the username and password, as well as the email address. Login can be an email address (email), password – any secret word (or consecutive set of characters), consisting of at least 6 characters. The individual identification of the Buyer allows avoiding unauthorized actions of third parties on behalf of the Buyer. The Buyer is solely responsible for all possible negative consequences, in case of transfer of the login and password to third parties.

Contractual subject-matter and the price for the Goods

    1. The Seller transfers, and the Buyer accepts and pays for the Goods under the terms of this Agreement.
    2. The title to the ordered Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer and payment by the latter of the full value of the Goods. At the same time, other provisions hereof nevertheless, the risk of its accidental loss or damage to the Goods passes to the Buyer from the moment of the actual transfer of the Goods to the Buyer.
    3. Prices for the Goods are determined by the Seller in a unilateral indisputable manner and are indicated on the pages of the online store.
    4. The price of the Goods is indicated in Ukrainian hryvnias and includes value added tax.

Agreement execution moment

    1. The text hereof is the public offer as per cls. 633, 641, 644 of the Civil Code of Ukraine.
    2. The Buyer’s placing of an Order for the Goods in accordance with the terms of this Offer constitutes his/her acceptance of this Offer (Agreement).
    3. An agreement entered into on the basis of the Buyer’s acceptance of this offer is an accession agreement, which the Buyer joins without any exceptions and / or reservations.
    4. The fact of the Buyer’s placing of an Order is an unconditional fact of the Buyer’s acceptance of the terms of this Agreement. The Buyer who purchased the Goods in the Seller’s Online store (who placed the order for the goods) is considered to be a person who entered into a relationship with the Seller on the terms of this Agreement.

Ordering and lead time

    1. The Buyer’s order can be placed on the Website only via the Internet. When placing an Order via the Internet, the Buyer fills out an electronic Order Form for the Goods and sends the generated Order to the Seller via the Internet.
    2. The Buyer has the right to place an order for any Goods posted on the Website of the Online store, available, or available for pre-order, subject to the technical feasibility of placing of an Order on the Website.
    3. Upon having received the Order, the Seller agrees the data and date of the Order delivery with the Buyer by phone and / or e-mail. Delivery date depends on the time when the order was placed.
    4. The Buyer has the right to change the composition of the Order until it is transferred to the delivery service, subject to appropriate payment.
    5. The Buyer has the right to replace the unavailable Goods with the Goods of the same model or price, to withhold his/her order for such unavailable Goods, and cancel the Order for such unavailable Goods.
    6. The Seller shall confirm by phone and / or email the Order placed by the Buyer on the Website of the Online store. Should the Order contain the incorrect contact details, as well should the Seller fail to receive from the Buyer the Buyer’s response or payment within 3 (three) calendar days from the date of the Order placing, the Seller has the unilateral right to cancel the Order in full.
    7. The Buyer gives his/her consent to the Seller for non-issue, at the Seller’s choice, of the invoice for the Order.

Rights and obligations of the parties

    1. The Seller shall see to prevent any attempts of unauthorized access to information and / or transfer of it to persons who are not directly related to the performance of the Orders; timely detect and terminate such attempts.
    2. The Seller has the right:
      1. To unilaterally modify this Agreement, the prices for the Goods and tariffs for related services, methods and terms of payment and delivery of the Goods, by placing them on the sites of the Online store located at: https://reeds.organic/. All modifications take effect immediately after their publication, and are considered communicated to the Buyer from the moment of such publication.
      2. To record telephone conversations and / or other messages / communications (SMS text messages, chat messages, electronic messages, etc.) with the Buyer.
      3. To without agreement with the Buyer, transfer his/her rights and obligations hereunder to third parties.
      4. Before the goods delivery ordered by the Buyer, the Seller has the right to demand from the Buyer 100% prepayment of the ordered Goods. The Seller has the right to refuse the delivery of the Goods to the Buyer in the absence of such payment performance.
      5. To use the technology of “cookies”, java-script code, other marketing tools to ensure the convenience of the Buyer when opting for the Goods. The information contained in such tools shall not be shared with third parties.
      6. Receive information about the ip – address of https://reeds.organic/ Website visitors.
      7. Получать информацию об ip – адресе посетителя Сайта. Such information is not used to identify the visitor and shall not be transfered to third parties.
      8. The Seller has the right to send the Buyer advertising and informational messages, including via e-mail and sms-mailings, with information about discounts, promotions, new arrivals, etc. The Seller independently and unilaterally determines the frequency of the mailings.
      9. Should the Buyer deny acceptance, request return or exchange the Order transferred to the delivery service (and / or having the status of “shipped”), the Seller has the right not to return the value of the delivery to the Buyer’s address, as well as perform the return shipping on the Buyer’s account.
    3. The Buyer shall:
      1. Get familiar with the content and the terms of the Offer, prices for the Goods offered by the Seller in the Online store prior to entering into this Agreement.
      2. Further to the Seller’s performance to the Buyer, the latter shall inform the former of all the necessary data definitely identifying his/her as the Buyer and sufficient to the delivery of the Goods paid by the Buyer.
      3. Pay for the ordered Goods and their delivery on the terms hereof.
      4. Observe the terms of this Offer.
    4. The Buyer has the right:
      1. To unsubscribe to the email and sms-mailings, for this he/she needs to click on the link in the letter “You can unsubscribe from the mailing list in your Personal Account”.

The Offer recall

    1. The Seller may recall the Offer (Agreement) any time. The Offer recall shall not be the basis for the Seller to refuse from its obligations as regards the executed contracts / placed Orders. Within 12 hours prior to Offer recall entry into force, the Seller shall notify of its Offer recall on its Online store accurately indicating the Offer recall time.

Delivery

    1. Delivery of the Goods to the Buyer purchased at the Online store may be carried out by the Seller’s courier service or by postal, transport and courier companies, with which the Seller has entered into relevant agreements. Shipping cost can be calculated automatically. The terms of courier delivery, delivery to the order delivery point (the “ODP”) can be calculated automatically when placing an order on the Website.
    2. Maximum Order storage time is:
      1. 14 calendar days in the ODP, including the Order arrival date;
      2. in the respective department of postal, transport and courier companies – in accordance with the rules and regulations of such companies.
    3. Upon the Order arrival to the ODP, a message shall be sent to the Buyer on the mobile phone number indicated the Order on the Website.
    4. The person indicated when placing the Order on the Website can receive the Order:
      1. in the ODP, by presenting his/her passport or other identification document;
      2. in the respective department of postal, transport and courier companies – in accordance with the rules and regulations of such companies.
    5. В ПВЗ возможно получение заказа другим лицом только по нотариально удостоверенной доверенности.

Payment

    1. The Buyer shall usually pay for the Goods on the basis of 100% prepayment of the ordered Goods through the appropriate payment tools available on the Website of the Online store.
    2. The Buyer can choose to pay for the Goods at the time of receipt of the Goods to the courier or in the cash processing facility in cash or by bank card, as well as cash on delivery in the respective department of postal, transport and courier companies, should such option be available. Upon payment, the Buyer receives a bill.

Return and replacement

    1. The Goods of a diligent quality shall not be returned and / or exchanged, unless the Buyer returns / or exchanges the Goods of good quality purchased by the Buyer only in the online store https://reeds.organic/ within the term stipulated by the law applicable for such return and replacement, provided that the Goods have not been used and has retained its presentation, consumer properties, seals, labels, and also subject to the provision by the Buyer to the Online store of the settlement document (bill) issued to the Buyer upon purchase, as well as data according to paragraphs 2.11.1.3.7 – 2.11.1.3.8.
    2. When returning goods of inadequate quality, the Buyer agrees to conduct a quality control / independent examination.
    3. Upon recognition of the quality of the Goods as inappropriate to the Buyer, the Goods may be replaced with Goods of diligent quality of the same article.
    4. Non-exchangeable Goods are those:
      1.  With defects formed as a result of operation in conditions that do not correspond to its purpose;
      2. That lost quality as a result of chemical exposure and with other defects arising from the fault of the Buyer.

Force majeure

    1. Any of the Parties shall be exempted from liability for full or partial failure to fulfill its obligations under this Agreement if this failure was caused by force majeure circumstances arising after the conclusion of this Agreement by the Parties. Force majeure means extraordinary events or circumstances that such a Party could not have foreseen or prevented by the means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, military operations, actions of Ukrainian or foreign government bodies, as well as any other circumstances beyond the reasonable control of any of the Parties. Changes to the current legislation or regulations directly or indirectly affecting any of the Parties are not considered force majeure circumstances, however, if such changes are made that do not allow either Party to fulfill any of its obligations under this Agreement, The Parties are obliged to immediately take a decision on the work procedure to eliminate this problem in order to ensure that the Parties continue to implement this Agreement.

Parties’ liabilities

    1. For non-performance or improper performance of the terms of this Agreement, the Parties are liable in accordance with the current legislation of Ukraine.
    2. All textual information and graphic images posted in the Online store have a legal copyright holder, illegal use of this information and images is prosecuted in accordance with the current legislation of Ukraine.
    3. The Seller is not liable for the Buyer’s damage resulting from: incorrect filling of the Order form (including incorrect indication of personal data), illegal actions of third parties.
    4. The Buyer bears all responsibility for the accuracy of the information specified by him/her when registering in the Online store. The Seller is not responsible for damage caused to the Buyer due to improper use of the Goods purchased in the Online store.

Confidentiality

    1. When registering in the Online store, the Buyer provides information about him/herself, including those specified in cl. 2.11.1.3.
    2. The Seller has the right to use the information received from the Buyer to register the Buyer in the online store, to fulfill his obligations to the Buyer, to analyze the work of the Online store, to transfer Buyer’s data to third parties acting on the basis of an agreement with the Seller, to perform obligations to the Buyer.
    3. Disclosure of information in accordance with reasonable and applicable requirements of the current legislation of Ukraine is not considered a violation of obligations.
    4. The Seller is not responsible for the information provided by the Buyer on the Site in a public form.

Other terms

    1. The legislation of Ukraine is the legislation applicable to this Agreement, including for the purposes of the execution of the Agreement and its interpretation.
    2. The Seller reserves the right to moderate reviews and leave only the most informative and useful ones for other Buyers.
    3. All rights to content and images of the Website https://reeds.organic/ belong to the Seller.
    4. The colors displayed on the Buyer’s monitor may differ from the real ones due to the color rendering error of various monitor models.
    5. The Parties will try to resolve all disputes related to non-performance, or improper performance of their obligations under this Agreement through negotiations. In case of failure to reach agreement during negotiations, disputes will be resolved in a judicial proceeding in accordance with the current legislation of Ukraine.
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